Terms and Conditions

Welcome to Ujjwal Packers & Movers. By accessing our website or using our services, you agree to the following Terms and Conditions.

1. Acceptance of Terms

By using our website or booking our services, you agree to comply with these Terms and Conditions.

2. Services

We provide services including:

• Household Shifting
• Office Relocation
• Local Moving
• Domestic Relocation
• Vehicle Transportation
• Packing and Unpacking
• Loading and Unloading
• Warehousing and Storage

Service availability may vary depending on location.

3. Quotations

All quotations are based on the information provided by the customer.

Final charges may change if:

• The volume of goods differs from the original estimate.
• Additional services are requested.
• Access conditions require extra labor or equipment.
• Delays occur due to customer-related reasons.

4. Customer Responsibilities

Customers agree to:

• Provide accurate pickup and delivery information.
• Declare valuable or fragile items before packing.
• Ensure legal ownership of all goods.
• Remove cash, jewelry, important documents, passports, and other valuables before packing.
• Be available during pickup and delivery.

5. Prohibited Items

We do not transport:

• Illegal goods
• Explosives
• Firearms
• Hazardous chemicals
• Perishable goods (unless specifically agreed)
• Narcotics or controlled substances
• Any item prohibited under applicable law

6. Payments

Payment terms will be communicated at the time of booking.

Failure to make payment may result in delayed delivery or suspension of services.

7. Cancellation Policy

Customers should notify us as early as possible if they wish to cancel or reschedule their booking.

Cancellation charges may apply depending on the stage of service preparation.

8. Limitation of Liability

While we take reasonable care during packing and transportation, we shall not be liable for:

• Damage caused by inadequate customer instructions.
• Natural disasters or force majeure events.
• Government restrictions or road closures.
• Delay caused by weather, strikes, or unforeseen circumstances.
• Damage to prohibited or undeclared fragile items.

Customers are encouraged to opt for transit insurance for additional protection where available.

9. Delivery

Estimated delivery dates are approximate and may change due to traffic, weather, transportation issues, or circumstances beyond our control.

10. Intellectual Property

All website content, including text, graphics, logos, images, and design, belongs to Ujjwal Packers & Movers and may not be copied without written permission.

11. Privacy

Use of our services is also governed by our Privacy Policy.

12. Governing Law

These Terms and Conditions shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the competent courts where our registered office is located.

13. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Updated versions will be published on this page.